By offering Independent Living, Assisted Living, Memory Care, Long-Term Care along with Home Health Services (to support independent living residents should they choose), we are able to provide a seamless transition as your needs change. Residents can remain in the same 40-acre community as their healthcare needs evolve, without the stress for them or their families of trying to find a “suitable new home”.
People who live at Glencroft, and those who visit our community often say, “There is a difference you can feel.” We believe that difference comes from the passion we have to carry out our mission, our vision, and how we live out our core values.
DEAR RESIDENTS,
May 9th, 2023
The first phase of the project is complete. We intend to open the south side of the main bridge, the renovated laundry room and the elevator tomorrow, May 10th. The seven residents that were displaced during construction have all been notified and will be moving back home this week. Since the laundry room will reopen Wednesday, laundry services that were offered at no cost to the residents will end today. New outdoor furniture was ordered for the gazebo area and should be installed in the next couple of weeks.
The second phase involves the north side of the main bridge. Demolition to the north portion of the main bridge is expected to start on May 15th. Two independent living residents will be displaced during this phase and they have already been notified.
During the second phase, Villa residents that reside west of the main bridge will need to go around to the elevator using the newly completed section of the walkway. A temporary walkway is being created behind the elevator to make it easier for residents to access the Town Center area. A new balcony seating area will be added to the main bridge in a later phase.
As a reminder, construction may occur on weekdays between 6:00am and 7:00pm and on some Saturdays, between 7:30am and 6:00pm. The noisiest parts of construction should start after 7:30am. I appreciate you continuing to respect the caution tape, barriers
UPDATE: Friendship House Renovation
April 10th 2023
You may recall I shared with residents at a Town Hall Meeting that we would be renovating Friendship House. The purpose of the project is to enhance the common areas of the building, improve the outdoor courtyard and offer the ability to expand our capacity by adding dining space. We will also make improvements to the front entrance by adding an indoor lobby and moving the nursing desk to free up valuable space for resident use.
In order to construct the new lobby, it will be necessary to relocate the current Friendship House entrance for about two months.
On Wednesday, April 12th, we are planning to open a temporary entrance for Friendship House through the courtyard to the east of the current entrance. There will be signage advising visitors of the temporary entrance. In addition, barrier walls will surround the construction occurring at the current entrance (adjacent to the sidewalk/breezeway between Henry’s and Friendship House) and will intrude approximately one foot onto the sidewalk. The sidewalk/breezeway will remain open for resident use, with the exception of a brief period while the barrier is being installed.
Part of the project includes a view fence to allow assisted living resident to see beyond the Friendship House Courtyard. As a result, we will be removing overgrown vegetation, including the large bushes near the courtyard and the back of Henry’s. When the project nears completion, landscape enhancements will occur near the new view fencing.
Caution tape, barriers and signage will be used to advise residents, staff and visitors of areas that are unsafe to enter. It is imperative that all individuals comply with the restrictions and avoid the construction areas.
I will continue to provide periodic updates in Town Hall Meetings or written communications.
Thank you, in advance, for your patience and understanding during construction.
March 24, 2023
You may be aware that we closed the large Villa walkway bridge due to safety concerns. I am pleased to share, we are ready to launch construction to replace all Villa walkway bridges. The project includes an enhanced upper level balcony for resident use, a flagstone-look entry at the central Villa entrance (near the laundry) and the same flagstone-look at the Villa Town Center Entry (near the bank).
The Villa walkway project will be completed in three phases and we anticipate all construction phases will be complete by July 1st. In order to keep the project length short, construction may occur on weekdays between 6:00am and 7:00pm and on some Saturdays, between 7:30am and 6:00pm. The noisiest parts of construction should start after 7:30am. The Villa Activity Center elevator will remain available for use during the entire project.
The first phase of the project will begin Monday, March 27th and take four to six weeks to complete. This phase consists of the replacement of the large bridge above the Villa Laundry Room and requires temporary relocation of eight independent living residents and two assisted living residents. All of these residents have been notified.
Because this phase of the project requires the Villa Laundry Room closure, arrangements have made to meet resident laundry needs. When the first phase is complete, the Villa Laundry Room will reopen and the central Villa Elevator will also reopen.
Caution tape, barriers and signage will be used to advise residents, staff and visitors of areas that are off-limits for safety reasons. It is imperative that all individuals comply with the restrictions and avoid the construction areas.
Phase two and three of the project may require other residents to be temporarily relocated. Prior to those phases starting, we will communicate directly with those that will be impacted.
In addition to written and verbal communications and Town Hall updates, we have established a call in number with recorded project updates. You can call 623-847-3008 any time to hear a pre-recorded message of the latest updates. Project status will be updated on Channel 2 and Glencroftliving.com.
Thank you, in advance, for your patience and understanding during this necessary project.
John Thorhauer
President and CEO
Community Support
Hours of Operation: Monday-Friday, 8am-4pm.
Phone Number: 623-847-3038
Our Community Support Representative is available in the Community Support Center (located in the main Administration Lobby) during normal business hours. You can contact them by phone, email at concierge@glencroft.com, or by stopping by the office.
The Community Support Representative is here to answer your questions and provide assistance with a variety of tasks, such as transportation reservations, selling stamps, faxing documents for a fee, and making copies of documents for a fee. Additionally, you can request IT services through the CSC for help with
Support Services
Hours of Operation: Monday-Friday, 8am-4pm.
Phone Number: 623-847-3038
Through our Support Services, you can request Environmental Services, including housekeeping, carpet cleaning, pest control, trash disposal, and sharps disposal. You can also request maintenance tasks, such as repair requests and routine maintenance.
All routine maintenance will be scheduled during these hours. For after-hours maintenance emergencies, please contact Security at (602) 768-1659.
Emergency maintenance requests include water leaks, sewer issues, electrical failure, window or door replacement, or lack of AC/Heating.
Dining
Henry’s Restaurant and Grill
A cooked-to-order scratch kitchen that offers daily specials and a wide range menu that includes a variety of ZoeLife options. At Henry’s, there is something for everyone!
Hours of Operation/Delivery hours
7am-10am, 11am-5pm
IL meal plans accepted
623-847-3111
Towers Dining
Offers a daily breakfast and 3 course lunch and dinner menu that changes weekly. Towers also features a Zoe Life and Always Available menu. Sit back, relax, and let us take care of everything.
Hours of Operation/Delivery hours
7am-9am Breakfast
11am-1pm Lunch
4:30pm-6pm Dinner
IL and AL meal plans accepted
623-847-2038
Fast Forward
Your one-stop counter service lunch spot! Design yourself an artisan sandwich, wrap, or salad by selecting from our list of flavor buttons. All lunches come complete with chips, soup, and a drink. Rewind, pause, and stop by to check us out!
Hours of Operation
10am-3:30pm
623-847-3085
Copper Club
We have your wake up call, afternoon pick me up, and happy covered. We offer a drink selection of coffees, teas, and smoothies along with fresh pastries and or baked goods and beer and wine. In addition to our Henry’s menu, we also feature our Load me up and Fry Me menu which includes designer-loaded French fries.
Hours of Operation/Delivery hours
7am-10am, 11am-5pm
Meal plans accepted (not on alcoholic beverages)
623-847-3185
The Gathering Café at Providence Place
Offers a daily breakfast and 3 course lunch and dinner menu that changes weekly. The Gathering Café also offers an Always Available menu. Let us do the cooking and Enjoy!
Hours of Operation/Delivery hours
7am-8am Breakfast
11am-Noon Lunch
4pm-5pm Dinner
Meal plans accepted
623-847-2070
Quick Dial
Accounting Office 623.847.3071
Accounting Receptionist 623.847.3065
Activities Office 623.847.3009
BMO Bank 623.435.9957
Beauty Shop 623.915.6678
Community of Faith 623.847.3066
Community Support Representative/Transportation 623.847.3038
Crossings Lounge (lower level) 623.939.9475 ext. 2050
Craft Room (Crossings lower level) 623.939.9475 ext. 2051
Henry’s Restaurant & Grill (Including Take-Out) 623.847.3111
Fast Forward 623.847.3085
Copper Club 623.847.3185
Meal Delivery (Towers) 623.847.3055
Reservations (Holidays and Special Events) 623.939.9475 ext 2038
Towers Dining Room 623.939.9475 ext. 2038
Facilities Request 623.847.3058
Friendship Foundation 623.847.3199
Housekeeping 623.847.3058
Manager on Duty MOD (weekends only) 623.931.4604
Marketplace 623.939.9475 ext. 2029
Providence Place Receptionist 623.939.9475 ext. 1000
Resident IT 623.847.3155
Security 602.768.1659
Swimming Pool 623.939.9475 ext. 2015
Thrift Shop 623.939.9475 ext. 2020
Transportation 623.847.3038
Tulip Patch Gift Shop 623.939.9475 ext. 2079
What is GCA?
As a Glencroft resident, you are automatically a GCA member. There are no dues involved.
The stated purpose of the Glencroft Community Association (GCA) is:
1. Act as liaison between the residents of Glencroft and the Glencroft Administration;
2. Assist in providing services and activities for the residents.
The GCA is an organization designed to be the resident voice of Glencroft and to assist in providing effective communications between the Community and Glencroft management. In addition, the GCA is charged with assisting in providing services and activities that will directly benefit the membership and to support the many volunteer activities that make Glencroft a wonderful place to live. This “purpose” is accomplished by a GCA Administrative Board consisting of positions elected from within the GCA membership. A listing of these positions is included in the Bylaws. You may obtain a copy of the GCA Bylaws at the Concierge’s Office in the Villa.
There is a GCA membership meeting held once a month (except in June, July and August). This Community Meeting starts at 3:30 PM in the Glencroft Auditorium on the first Tuesday of each month. Notice of the upcoming Community meetings and minutes of the prior months meeting are posted on the area bulletin boards. Meeting notices are also published in “The Informer” and included on Glencroft Channel 2, as well as your “Smart Phone” App. Remember, it’s your GCA! We hope to see you at these meetings, as a quorum of 55 is necessary to conduct a legitimate meeting.
Services and Activities: The GCA supports and provides funding for the following Glencroft services and activities:
- Annual monetary gifts to Glendale Fire and Police Departments
- Campus beautification requests
- Campus Computer Support
- Friday Night Entertainment
- Glencroft Channel 2 and Channel 4
- Nurses Week
- Off-campus bus trips by the Activities Department
- Resident Birthday Parties
- Resident Telephone Directory
- Special Projects
- Tell Tillie Newsletter bi-monthly
- The Informer
- The Marie Kauffman Library
The GCA Board Supervises the following GCA activities:
- Craft Room Activities (Ceramics, quilting and woodcarving)
- Fund Raising Activities:
- Annual Food Drive for the less fortunate
- Employees’ Gift Fund Drive
- Resident Representatives Activity
- Spiritual Life Activity
- Marketplace Activity
- Thrift Store Activity
- Tulip Patch Activity (our gift store in Providence Place)
You might ask, “How does the GCA fund these efforts?”. Our income is derived from the purchases you make from Ceramics, Marketplace, Thrift Store, Tulip Patch and the various “Donation” boxes located on campus.
We encourage you to find some activity to participate and/or volunteer your talents, time and energy somewhere on campus. There are so many places here that need volunteers, such as: being a Resident Representative or serving in the Market Place, the Thrift Shop or the Tulip Patch. You could read to residents whose eye sight is declining, lead in group devotions, Bible studies or many other opportunities. If you are interested in becoming a volunteer, pick up an application form in the Activities Center.
GCA/FDW/2021